Privacy Policy

Introduction

House of Songs respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect through myhouseofsongs.com, how we use it, and your rights.

Data controller: House of Songs — team@myhouseofsongs.com.

Data we collect

When you order or contact us, we may collect:

  • Identification data: first name and email address;
  • Order details: the story, names, occasion, style, mood and any information you provide to create your song;
  • Payment data: processed securely by our payment providers — we never store your full card details;
  • Technical data: IP address, browser type and browsing data collected through cookies.

How we use your data

We use your data only to create and deliver your personalized song, process and follow up on your order, provide support, and — if you have agreed — send you news and offers.

Use of AI tools

Your order details may be processed by artificial intelligence tools and trusted third-party providers for the sole purpose of generating your song. We select providers that offer appropriate safeguards, and no decision with legal effect is taken about you by purely automated means.

Legal basis

We process your data to perform our contract with you, on the basis of your consent (marketing), and for our legitimate interest in running and improving our service.

Sharing your data

Your data is shared only with the providers needed to fulfil your order (our hosting provider Shopify, secure payment processors, and our music production and AI partners). Your data is never sold, rented or shared for third-party advertising.

Data retention

We keep your data only for as long as necessary to deliver your order and meet our legal obligations. The details you share to create your song are not kept beyond what the service requires.

Cookies

We use essential cookies required for the site to work and analytics cookies to understand how it is used. You can manage cookies at any time in your browser settings.

Your rights

Under applicable data protection law (including the GDPR), you may access, correct, delete, restrict or object to the processing of your data, and request data portability. To exercise these rights, contact team@myhouseofsongs.com.

Security

We apply strict technical and organizational measures to protect your data at every step.

Contact

For any question about this Privacy Policy, contact us at team@myhouseofsongs.com.